deloitte hyderabad jobs - nowajobs

deloitte hyderabad jobs

 

1-Consulting- CS&AD- FTC

Deloitte
 
Hyderabad, Telangana
  
Consulting- CS&AD- FTC
Deloitte - Hyderabad, Telangana 
 

Job details

Job Type
Contractual / Temporary
 

Full Job Description

 
Job requisition ID :: 49611
Date: Nov 25, 2022
Location: Hyderabad
Designation: Consultant
Entity:

deloitte hyderabad jobs - nowajobs


What impact will you make?


 

Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you’ll find unrivalled opportunities to succeed and realize your full potential


 

Deloitte is where you’ll find unrivalled opportunities to succeed and realize your full potential.


 

The Team

Deloitte Digital has created a new model for a new age: the creative digital consultancy. We're transforming the digital journey in a way an agency or traditional consultancy alone cannot–now leaders across their entire organization can come to one place to have their ambitions brought to life. We combined the creative and digital capabilities of our studios and the broad reach of an advertising agency with the technical experience, deep business strategy, and relationships of one of the world's largest consultancy to create something that is so much more than the sum of its parts. We can help you imagine bigger and scale as your business grows.


 

Your role as a leader


 

At Deloitte India, we believe in the importance of leadership at all levels. We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters.


 

In addition to living our purpose, senior consultant across our organization:

Ability to develop and share reusable assets that can be readily applied to new projects

Ability to recognize technology as a business enabler.

Ability to manage own work against the project plan to ensure a superior client experience

Ability to articulate thoughts and ideas in a clear and composed manner to instill confidence in team and clients


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How you’ll grow


 

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help build world-class skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Centre.


 

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.


 

Our purpose


 

Deloitte is led by a purpose: To make an impact that matters.


 

Every day, Deloitte people are making a real impact in the places they live and work. We pride ourselves on doing not only what is good for clients, but also what is good for our people and the


 

Communities in which we live and work—always striving to be an organization that is held up as a role model of quality, integrity, and positive change. Learn more about Deloitte's impact on the world


 

Recruiter tips

We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you’re applying to. Check out recruiting tips from Deloitte professionals.Now see the second deloitte hyderabad jobs

 

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2-Learning Service Delivery Manager

Deloitte
 
Hyderabad, Telangana
 
 
Learning Service Delivery Manager
Deloitte - Hyderabad, Telangana
 
 

Learning Service Delivery Manager

Do you enjoy learning administration? Then this may be the perfect opportunity for you!

In the HR Services (HRS) Learning & Talent Support Services - Service Delivery Manager role, you will work with the USI HRS Learning & Talent Support Services Assistant Managers to provide support to the team in the delivery of an excellent level of service to the North-South Europe (NSE) firm. This role requires a high degree of engagement with the USI Learning & Talent Support Services team members, effective team management, people management skills and builds strong relationships with the stakeholders/Business Process Owners (BPO’s), and end user customers.

The right candidate will be responsible for leading a HRS Learning & Talent Support Services team providing training admin support, working closely with a UK based team to manage all training administration, dealing with escalations and managing staff to deliver training needs and requirements to ensure service level agreements are met. In addition, the Service Delivery Manager will be required to identify opportunities to improve services through Continuous Service Improvement (CSI) and/or Robotic Process Automation (RPA).

The emphasis is to provide a consistently high level of customer service to deliver solutions that meet the needs of our users and the Shared Services objectives.

 

The team
 

The Internal Client Services team at Hyderabad supports the Deloitte member firms with a wide variety of capabilities like financial reporting, HR and financial transaction processing, administrative service and helpdesk support, marketing and IT services.
 

Work you’ll do
 

The key responsibilities include the following
 

Functional Responsibilities:
  • Responsible for overall service delivery for process delivered from USI for HRS Learning & Talent Support Services team.
  • Demonstrates strong and detailed knowledge of the services offered.
  • Ensure that all work deliverables are dealt with in line with the agreed terms and SLA’s as agreed with the UK stakeholders.
  • Use productivity and performance metrics to lead discussions with the UK Management Team, highlighting the highs and lows of the productivity cycle and provide suggestions to effectively manage the same.
  • Manage complex queries from within the USI HRS Learning & Talent Support Services team and works with the UK HRS Learning & Talent Support Services team as required to ensure timely resolution.
  • Take an active role in working with the UK HRS Management team to resolve service issues, whilst identifying long term solutions to prevent reoccurrence.
  • Managing attrition and planning for any contingencies
People Management: Responsible for coaching, mentoring and development of the USI HRS Learning & Talent Support Services team of approximately 18 people. While leading a team of 8-10 people directly which will include Assistant Manager, Senior Analysts and Analysts. Identify training needs related to Technical, Industry, Professional and Leadership for these professionals.
 

Performance Management: Will be the team leader/coach for the assigned USI HRS Learning & Talent Support Services Assistant Manager, Senior Analysts and Analysts and will own the overall performance coaching responsibilities for HRS Learning & Talent Support Services team in USI. Will regularly gather performance inputs from the respective UK stakeholders; track, review the performance on a weekly/monthly basis and provide feedback to the USI Assistant Manager, Senior Analysts and Analysts. Will complete regular check-ins/reviews with the USI Assistant Manager, Senior Analysts and Analysts in line with the USI performance management programme. Work with the UK Stakeholders and the UK HRS Management team to focus on Performance Management Metrics in line with the PSS strategy and to take a lead on delivering against the HRS objectives.
 

Team Management: Ensure USI HRS Learning & Talent Support Services team are supported to deliver processes and work in a cohesive manner providing guidance and support as needed. Ensure that the relevant USI and UK compliance is completed within agreed timescales. Ensure that all requests for leave/ flexibility are approved with minimal impact on service delivery. Comply with the USI R&R policy, processes, procedures, support in timely recognition of USI team members. Actively manage and support the USI HRS Assistant Managers, Senior Analysts and Analysts on a day-to-day basis including providing one to one coaching, identifying training and development opportunities, management of timekeeping, PTO, organisation of shift patterns, resource planning and ensuring service level agreements and targets are met. Effectively manage and resolve conflict and cultivate a culture built upon respect and inclusion.
 

Client Management: Ensure proactive and transparent communication at all times with the UK stakeholders regularly regarding business as usual activities, system issues, people issues, trainings schedules, etc. Take an active local lead to understand and align local strategy with that of the PSS, the HRS team & overall Deloitte strategy. Keep the UK Stakeholders apprised of changes to the USI policies and procedures. Be responsible for building relationships with stakeholders in USI and UK. Actively engage with UK HRS management team to fully understand impact of decisions.
 

Service Delivery: Responsible for the end to end process delivery of all HRS Learning Support Services processes from USI. Ensure that agreed processes are delivered in line with the agreed service levels and that any deviation from this standard is highlighted immediately to the UK HRS Management team outlining proposals for resolution. Work with the USI HRS Assistant Managers to ensure work is appropriately allocated and completed in an accurate and timely manner. Responsible for ensuring that team training is scheduled in line with process and business requirements and that process documentation is aligned to support training requirements. Responsible for gaining an in-depth understanding of the customer requirements and expectations relating to processes delivered by the USI HRS Learning & Talent Support Services team. As required conduct reviews and make proposals to the UK HRS Management team to prevent reoccurrences of service delivery related issues. Identify opportunities for improvement and consult with the UK HRS Management team to agree solutions utilising CSI methodology. Create and lead a culture of continuous service improvement.
 

Communication: Create and lead a culture of open, proactive transparent communication between the USI HRS teams and the UK HRS teams. Support with the resolution of escalations received in the UK. Lead team briefings and teambuilding activities. Report and present suggested service delivery improvement recommendations including those from the USI HRS Assistant Manager for discussion with the UK HRS Management team. Proactively identify & raise potential issues related to the USI HRS Learning & Talent Support Services team for discussion with the UK HRS Management team and cascade and support the implementation of agreed actions to and with the USI HRS Assistant Manager.
 

Other Responsibilities: Lead USI HRS recruitment involving the USI HRS Assistant Managers and with the recruitment team for logistics related to conducting interviews. Ensure all requirements for new joiners are in place prior to start date. Take responsibility for own development and continuous learning relating to relevant policy, legislative and process developments ensuring that knowledge and experience is shared with the team to increase their knowledge, skill and competence within the role.
 

The key skills required
  • Experience of leading teams in an operational service delivery environment
  • The ability to build strategic relationships with internal clients
  • Demonstrable stakeholder management skills
  • Experience of encouraging a culture of continuous service improvement
  • Ability to embed a strong customer service and collaborative culture
  • Management of third-party providers/offshore teams preferable
  • Knowledge of Learning and Development service desirable
  • Understanding of Automation
Qualifications
Required:
  • Overall 9-14 years of work experience in learning administration
  • 4-6 years of experience managing large teams
Preferred:
  • Diploma in Learning/Training & Development
  • Prior experience in learning and development domain

Recruiting tips

Finding the right job and preparing for the recruitment process can be tricky. Check out tips from our Deloitte recruiting professionals to set yourself up for success. Check out recruiting tips from Deloitte recruiters.

Benefits

We believe that to be an undisputed leader in professional services, we should equip you with the resources that can make a positive impact on your well-being journey. Our vision is to create a leadership culture focused on the development and well-being of our people. Here are some of our benefits and programs to support you and your family’s well-being needs. Learn more about what working at Deloitte can mean for you.

Our people and culture

Our people and our culture make Deloitte a place where leaders thrive. Get an inside look at the rich diversity of background, education, and experiences of our people. What impact will you make? Be inspired by the stories of our people.

Professional development

You want to make an impact. And we want you to make it. We can help you do that by providing you the culture, training, resources, and opportunities to help you grow and succeed as a professional. Learn more about our commitment to developing our people.

 Requisition code: 129180

 

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 Check last deloitte hyderabad jobs

3-Assistant Manager - Copywriter - Hyderabad

Deloitte
 
Hyderabad, Telangana
 
 
Assistant Manager - Copywriter - Hyderabad
Deloitte - Hyderabad, Telangana
 

 

Copywriter –Assistant Manager

Marketing and Communications CoE: Green Dot Agency Do you love to write? Can you translate business jargon into copy that’s confident, clear, and human? With an economy of words and a punchy title to boot? Do you thrive in a fast-paced environment, working with colleagues in a virtual setting to meet business and client needs? Deloitte is looking for an assistant manager copywriter with a strong portfolio of innovative, high-impact marketing campaigns. You’ll collaborate with designers, digital producers, campaign managers, and strategic marketing planners to create assets that engage clients and build the Deloitte brand. If you excel at juggling multiple priorities at once, this opportunity may be for you.

Work you’ll do:

As an assistant manager copywriter, you will support the Advisory or Consulting Artificial Intelligence (AI) business by writing creative content that moves our clients and targets to action including: emails, social posts, business copy, blogs, POVs on latest topics and client stories/case studies, human interest stories, leader profiles, among others.

Copywriting responsibilities: • Strong creative thinking skills to convert briefs into creative concepts

• Write original and engaging copies that include ability to develop creative headlines and own a conversational style of writing that speaks to the reader • Edit copies for campaign assets, including marketing collateral, infographics, web copy, social media, and email. • Collaborate with strategic marketing planners, campaign managers, designers, and digital producers to develop creative concepts and assets that engage users. • Don’t just write. Be a strategic advisor to senior marketers and client service practitioners, helping to clarify business objectives, define key messages, and differentiate Deloitte. • Be an expert in Deloitte’s content marketing strategy, brand guidelines, style guide, and content typology. Rigorously proofread and edit every piece of work to deliver the highest-quality deliverables. • Take the lead in presenting creative concepts and copy to internal teams. Proactively manage client revisions and reviews.

  • Be an innovator. Continually recommend new creative channels, technology, approaches, or assets for campaigns.
  • Review content for grammar, punctuation, readability, flow, and style; copyedit reports to correct errors and improve readability
  • Ensure deliverables have zero/minimum errors and are consistent with the Deloitte style guide
  • Strong attention to detail, adherence to prescribed timelines and quick turn around on deliverables will be critical
  • Answer/author questions about grammar, language, style, and Deloitte production processes
  • Establish and maintain processes to ensure consistently high quality of communications

Additional skills: • Comfortable working independently with little direction under tight deadlines • Excellent portfolio of work • Understanding the Agile methodology of work would be an added advantage

The team

USI Communications is a team of professionals who specialize in Internal Communications, Public Relations and Communication Technology. The team reinforces the culture and brand of Deloitte internally and monitors our external reputation – intervening where necessary. They also play the role of a strategic and trusted business advisor for leaders and ensure that professionals are equipped with the right information in a timely manner to excel at work and enjoy well-being. Other priorities include creating an open and transparent environment for leadership communications, leveraging internal channels creatively, effectively disseminating information and measuring the impact of communications.

Qualifications Required:

  • Post Graduate degree in Advertising, Marketing is preferred.
  • Minimum 6-8 years of relevant work experience in copywriting and producing a wide range of marketing communications assets.
  • Strong portfolio of relevant work demonstrating superior copywriting skills,

advertising bent of mind, and marketing impact • Conceptual and strategic thinker with the ability to balance innovative approaches with business objectives. • Clear, concise writer who can distill complex ideas into easily understood language. • Excellent project management and organizational skills, with a proven ability to juggle multiple projects and manage competing priorities and tight deadlines. • Excellent interpersonal skills, including the ability to interact with senior leaders and highly intellectual thinkers. • Strong editing and proofreading skills. • Experience with B2B or professional services (consulting) industry or Advertising preferred.

  • Experience in collaborating with global counterparts
  • Experience of having worked with a global organization or large-scale marketing projects, preferred
  • Ability to manage multiple projects with quick turnaround times

How you’ll grow

At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of- the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Deloitte’s culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and

leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world.

About Deloitte

Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (“DTTL”), its network of member firms, and their related entities. DTTL and each of its member firms are legally separate and independent entities. DTTL (also referred to as “Deloitte Global”) does not provide services to clients. In the United States, Deloitte refers to one or more of the US member firms of DTTL, their related entities that operate using the “Deloitte” name in the United States and their respective affiliates. Certain services may not be available to attest clients under the rules and regulations of public accounting. Please see www.deloitte.com/about to learn more about our global network of member firms.

Copyright © 2022 Deloitte Development LLC. All rights reserved.

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Recruiting tips

Finding the right job and preparing for the recruitment process can be tricky. Check out tips from our Deloitte recruiting professionals to set yourself up for success. Check out recruiting tips from Deloitte recruiters.

Benefits

We believe that to be an undisputed leader in professional services, we should equip you with the resources that can make a positive impact on your well-being journey. Our vision is to create a leadership culture focused on the development and well-being of our people. Here are some of our benefits and programs to support you and your family’s well-being needs. Learn more about what working at Deloitte can mean for you.


Also read : call centre jobs in Delhi


Our people and culture

Our people and our culture make Deloitte a place where leaders thrive. Get an inside look at the rich diversity of background, education, and experiences of our people. What impact will you make? Be inspired by the stories of our people.

Professional development

You want to make an impact. And we want you to make it. We can help you do that by providing you the culture, training, resources, and opportunities to help you grow and succeed as a professional. Learn more about our commitment to developing our people.

 

Requisition code: 86819

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