fresher jobs in india
1-Customer Service Representative
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Responsibilities:
- Responds to queries from customer through chat to answer queries/inquiries, provide information, and handle complaints regarding the organization’s products or services.
- Understands customer queries and responds to them ensuring that all queries/concerns are answered via web chat.
- Update account information and performs general maintenance upon customers’ request.
- Understands customer’s latent needs and maximizes opportunities to promote relevant products and services.
- Guides the customer to relevant web pages in the client website that offer the information they seek, if appropriate.
- Exhibits promptness and politeness using the appropriate language while answering customer queries.
- Target Oriented - Works efficiently towards achieving the SLA based on the process requirement and meets the specified quality standards.
- Ability to handle multiple tasks simultaneously with ability to prioritize while providing exceptional customer service
- Maintains data confidentiality and adheres to information security and compliance norms laidout.
Key Performance Indicators:
- Average Response Time
- First Call Resolution
- Customer Satisfaction
- Net Promoter Score
Skills:
- Excellent English verbal and written communication skills
- Excellent comprehension and organizational skills
- Ability to work independently, multi-task, and employ a systematic approach to work tasks
- Strong attention to detail and problem-solving skills
About Firstsource:
Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions in order to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes.
We have trusted brand custodians and long-term partners to 100+ leading brands with apresence in the US, UK, Philippines, and India. Our ‘right shore’ delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals.
Our clientele includes Fortune 500 and FTSE 100 companies.
Job Types: Full-time, Fresher
Salary: ₹22,000.00 - ₹27,000.00 per month
Benefits:
- Health insurance
- Leave encashment
- Provident Fund
Schedule:
- Flexible shift
- Night shift
- Rotational shift
Supplemental pay types:
- Performance bonus.
2-customer support executive
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Manage inbound and outbound calls in a timely manner Follow communication "scripts" when handling different topics Identify patients' needs, clarify information,3-Data Entry Executive - ASC
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Job Information
- Industry IT Services
- Work Experience Fresher
- City Nagpur
- State/Province Maharashtra
- Country India
- Zip/Postal Code 440001
Job Description
- Gathering, collating, and preparing documents, materials, and information for data entry.
- Conducting research to obtain information for incomplete documents and materials.
- Creating digital documents from paper or dictation.
- Reviewing all documents and information for accuracy and informing the supervisor of any errors or inconsistencies.
- Capturing data into digital databases and performing regular backups.
- Updating and maintaining databases, archives, and filing systems.
- Monitoring and reviewing databases and correcting errors or inconsistencies.
- Generating and exporting data reports, spreadsheets, and documents as needed.
4-New Job Only For Bike Taxi Captains
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₹ 22000-24000/month
5-Need Only Fresher HR Recruiters
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6-Need Only Fresher HR Executives
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7-Need Domestic Telecallers
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₹ 10000-13500/month
8-Need Delivery Executive
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₹ 18500- 22500/month
9-Business Executive
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About the role:
- Freshers or Minimum 1-3 years of experience in any pharma company
- Generate or convert doctors for our product portfolio.
- Secondary sales - Ensuring to achieve secondary sales targets through prescription generation by each of his BE.
- Good at relationship with KOLs (Top Physicians, Endocrinologists & Cardiologists)
- Should be strong in product knowledge & Communication skills
- Day to day sales reporting
- Effective query handling and customer queries.
- Ensuring 100% Implementation of Company's strategies
- Pharmacovigilance (Adverse Event Reporting) - To collect adverse drugs reaction (ADR) incidences including lack of efficacy related to medicinal products up to the maximum possible level of completeness and forward to local Patient Safety team immediately within 24 hours of ADR awareness. The additional information can be submitted as soon as possible
Who you are:
Graduate (Preferably Science or Pharmacy Graduate)
Good communication skills in English and in the local language. Have Effective persuasive skills and basic understanding of Medical terminologies
What we offer : We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity. We believe that it drives excellence, innovation, and human progress. We care about our customers, patients, and our rich mix of people. This diversity strengthens our ability to lead in science and technology. We are committed to creating access and opportunities for all and empower you to fulfil your ambitions. Our diverse businesses offer various career moves to seek new horizons. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to bring their curiosity to life!
Job Requisition ID: 257347
Location: Mumbai
Career Level: C - Professional (1-3 years)
Working time model: full-time
North America Disclosure
The Company is committed to accessibility in its workplaces, including during the job application process. Applicants who may require accommodation during the application process should speak with our Candidate Services team at +91-XXXXXXXXXX from 8:00am to 5:30pm ET Monday through Friday. If you are a resident of a Connecticut or Colorado, you are eligible to receive additional information about the compensation and benefits, which we will provide upon request. You may contact 855 444 5678 from 8:00am to 5:30pm ET Monday through Friday, for assistance.
Notice on Fraudulent Job Offers
Unfortunately, we are aware of third parties that pretend to represent our company offering unauthorized employment opportunities. If you think a fraudulent source is offering you a job, please have a look at the following information .
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10-Need male bikers
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₹ 26000-26200/month