work from home jobs in canada.
1-Remote Customer Care Representative
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Full Job Description
Overview:
We are looking for talented customer care specialists, passionate about customers to join our team.now see the full description of first work from home jobs in canada.
Teleperformance is the world leader in customer experience management. You can be a part of our team connecting the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure positive customer experience. We are the largest interaction expert team in the market, connecting with more than 35% of the world population each year.
What we offer:
- Work from the comfort of your home
- Competitive compensation package which includes an additional premium for a second language
- End of Contract Bonus (December 2022)
- Paid Training
- Employee Referral program - $500.00 for every referral hired
- Great perks on everyday products and services with Canada's leading employee perk program
- Internal career advancement opportunities
Teleperformance is an Equal Opportunity Employer, we welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Visit our careers page to see more career opportunities and learn about us!
https://careerseng-teleperformance.icims.com/jobs/intro
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Qualifications:
- High School diploma or GED.
- Fluent English required.
- Satisfactory background check.
- Basic Microsoft Windows skills.
- Solid computer/internet/keyboarding skills. Ability to accurately type minimum 30 wpm.
- Strong work ethic with proven dependability.
- Ability to quickly learn new applications and processes.
- Strong verbal and written communication skills.
- Professional and courteous telephone manner.
- Excellent verbal skills; basic writing skills.
- Able to handle routine and repetitive tasks at varying pace.
- Flexibility to work additional hours as needed.
- Maintain acceptable attendance.
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Responsibilities:
- Work collaboratively as a team with a goal to achieve a high-quality standard.
- Ability to connect with customers through conversations and provide needed support
- Build trusting relationships with customers understanding their needs.
- Proactively offer appropriate solutions that create high customer satisfaction.
- Exercise patience and empathy while resolving customer concerns.
- Adhere to our client’s policies, procedures, and industry compliances.
2-Tech Support Consultant - Work From Home
Job details
Benefits
Full Job Description
At Rogers, we put our customers first in everything we do. We’re committed to creating best-in-class customer experiences for millions of Canadians from coast-to-coast-to-coast. Our Customer Experience team is energetic, empathetic, and dedicated to making a difference – they're passionate about people and ready to do whatever it takes to keep us connected to a world of possibilities and the memorable moments that matter most.
If you're someone who's excited by a challenge, takes initiative, and moved to make a difference, you'll find success here. We’re growing our customer experience teams and are looking for team members who are committed to make more possible for our customers and Canadians every day.
This is a remote role which means you get to work from home! We support and encourage employees to find long term success and explore opportunities that play to their individual strengths and passions. We value lateral moves as much as vertical promotions – we believe all roles should develop your skills, broaden your experience, and help you continue on a journey to building a rewarding career at Rogers.
Think you’re up for the challenge and the fun? If so, consider the following opportunity!
We're hiring for Technical Support Consultants - Work From Home to join our GTA frontline team starting on November 14, 2022. In this role, you will be supporting customers with their Ignite products and services.
At Rogers, we provide world-class service by connecting to our customers, analyzing their needs, and offering customized solutions. If you're someone who cares about people, builds rapport easily, and is genuinely invested in helping others, you'd be a great fit for our team!
You are:
Empathetic – You are someone who is able to show understanding and relate to the customer
Outgoing – You are someone who is friendly and approachable
Patient – You are someone who regardless of situation is able to support the customer in a tactful and effective manner
Genuine – You are someone who is authentic in your interaction with customers
Knowledgeable – You are someone who is comfortable learning new computer systems and various applications
You get to:
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Connect and build rapport with customers by actively listening and asking the right questions -
Troubleshoot customer connectivity issues
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Promote and recommend the latest products and services to customers
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Make customers lives easier by providing them with value-add services
You should have:
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Past experience in a customer service or technical support role, preferably in a call center environment -
A flexible schedule
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An ability to navigate multiple computer systems
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An ability to troubleshoot and resolve customer issues in a timely manner
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Expert communication and listening skills
We have a remote-friendly culture. In this role, you will be working from home permanently as long as you meet our requirements which include, but are not limited to, a quiet workspace and the required internet bandwidth. You must also reside within 250km of 855 York Mills Road Toronto ON to be eligible.
Wondering what it takes to join our team? Click here to see where your career will take you!
Schedule: Part Time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: Remote
Travel Requirements: None
Posting Category/Function: Call Centre Operations & Technical Support
Requisition ID: 279087
Together, we'll make more possible, and these six shared values guide and define our work:
- Our people are at the heart of our success
- Our customers come first. They inspire everything we do
- We do what’s right, each and every day
- We believe in the power of new ideas
- We work as one team, with one vision
- We give back to our communities and protect our environment
What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ.
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3-Work From Home Call Center Representatives
Job details
Benefits
Full Job Description
Do you want to earn money without having to leave your home?
We are hiring customer service representatives to work from home. Experience is not required as full training will be provided to successful applicants. In this position you will make outbound calls to our customers, just as if you were working in a traditional call center, except with the convenience and comfort of working from your own home.
